Terms and Conditions

This site is owned and operated by East of Eden trading as Taylor McLachlan Ltd, registered in England at Studio 1, 14 Hatherley Mews, London E17 4QP as company number 09581563.

These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the services provided by East of Eden on the site and in our studio.

These Terms and Conditions are incorporated into the Registration Form and any Membership is subject to these Terms and Conditions as amended from time to time.

Taylor McLachlan Limited reserves the right to vary and revoke these Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the internal affairs of the Studios and/or the conduct of Members. Any such changes will be published on the Website and, until revoked, are binding on Members.

Please read these terms and conditions carefully. Your use of the Site, the purchase of any Products or Services on this Site or in a studio will be subject to these terms and conditions. By using the site and visiting the studio, you hereby agree to our terms and conditions.

Terms & Conditions

Classes are always subject to availability but at East of Eden we will always do our best to accommodate you in your chosen class.

All classes must be prepaid by the purchase of class credits and all clients agree to our 3hr notice policy when cancelling and/or rescheduling. So if you’re booked into a class, but miss it or cancel with less than 3 hours notice, you will be charged a credit for it unless agreed otherwise with a member of staff. Members will be fined for late cancels and no shows as detailed below.

Out of consideration for the instructor and other members, we start classes promptly at the advertised time, so please arrive 5 minutes before your class start. Any changes to this policy at solely at Management discretion. If you have queries about your booking or Mind Body Online, please arrive early to give yourself time to sort these out before class starts.

Bookings are made through the Mind Body Online software which can be accessed at Studio 1 – Reformer Pilates and Studio 2 – Yoga & Mat Pilates.

Class size is limited and Taylor McLachlan Limited operates a “first come first served” booking policy. Online booking takes priority over people who drop in.

A booking can only be claimed by attending at reception and advising the receptionist you are present.

Any Member (pre-paid or rolling) who regularly books online and fails to show up for class without cancelling may be blocked from booking online.

Studio 1 Member Cancellation Policy
– 1 no-show or late cancelation per month – no penalty
– Any additional no-shows/late cancellations will incur a charge of the full drop in fee. This must be paid before new bookings can be made
– Any cancellations need to be made prior to the 3 hour cancellation window.
– Please try to arrive on time (or call to let us know if running late) as if the class is full, we may give your spot away to someone waiting if you are not there on time.
Studio 2 Member/Intro Offer Cancellation Policy
– Late cancellations within the 3 hour cancellation window incur a £5 fine, added to your account.
– No shows mean a £10 fine.

Rolling memberships will be active from the date the first payment is taken. If we attempt to take a payment and it fails, we will pause your membership until payment is made. After 6 months, you can cancel at any time however we require 14 days notice before the month end (date depends when you started the membership), in order to be sure you won’t be charged for the subsequent month.

Classes start promptly at the advertised times. Members need to arrive at the Studios with enough time to change and enter the yoga studio before the class starts. Members arriving at reception once the instructor has started class will not be allowed to attend that class.

All lost and left property is disposed of within 14 days.

For security reasons Members are advised to place all their valuables in a safe place including using the shelves in the studio. Belongings are left at the Member’s own risk.

East of Eden is a shoe free zone. All outdoor footwear is to be removed as soon as possible and not worn from reception onwards.

For safety reasons and because all Members are barefoot – No crockery, glass or anything breakable is permitted in any part of the Studios.

No food is to be consumed within the yoga studio.

Members should not walk around the Studios barefoot if they have verrucas or similar foot complaints.

Members are required to use a suitable towel for the purpose of covering their yoga mat in the studio.

In the event of a fire, Members are asked to make their way to the nearest available exit.

Children over the age of 7 may not enter changing rooms or other areas reserved for the opposite sex, regardless of whether they are accompanied by an adult.


Members with low/high blood pressure and/or cardiac irregularities should not attend class until they have written permission from their doctor. If there is any doubt, the Member should consult his doctor. Members must notify the Studio of any circumstances affecting their health, which may be exacerbated through continued use of the Studio.

Members who are pregnant must advise the teacher and be aware that if they are in the first trimester, they may not be able to take class. This is entirely at the individual teacher’s discretion. If the teacher agrees to the Member participating in class, this is at the Member’s own risk.

Important Liability Statement

The information available on or through this Site, and the Services supplied via or in connection with this Site or Taylor McLachlan Limited do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor.

In consideration of East of Eden accepting a person as a Member, the Member agrees that:

Neither Taylor McLachlan Limited, nor its partners, instructors and employees are responsible for any injuries suffered by the member caused whole or in part by the Member’s failure to faithfully follow the instructions of the instructor or by any physical impairment of mine not fully disclosed to the Studios in writing.

It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this web site (and provided by us to you as part of any Services or Products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any Service supplied by us to you.

Neither Taylor McLachlan Limited, nor its partners, instructors and employees are responsible for loss or damage to a Member’s personal belongings.

Taylor McLachlan Limited reserves the right to change the class schedule, including cancellation of individual classes and change of instructor without notice

You, your legal representatives and your heirs release waive, discharge and covenant, not to sue Taylor McLachlan Limited and its instructors for any injury or death caused by their negligence or other acts.


Taylor McLachlan Limited warrants that the Products and Services will be supplied with reasonable skill and care.

Credits are sold in on a pay as you go single class basic, in blocks of 10 and as unlimited memberships, or such other combinations as Taylor McLachlan Limited may introduce from time to time. The Client Shall not transfer sessions to any other person or permit them to be used by anyone other than the Client. Any assignment, transfer or disposal of courses is at the sole discretion of Taylor McLachlan Ltd and may only be permitted in exceptional circumstances. Class credit fees are non refundable.

Class credit fees may be increased by Taylor McLachlan Limited at any time.

Details of class times at the Studio may vary from time to time. Classes will be published by the Studio and will be available at the Studio or on our Website(s).

Any booked sessions must be cancelled within 3 hours, in person or online. In any other case, the session will be charged and the credit deducted from the remainder of the Client’s course.

When you are purchasing a class you are paying for a class and not an instructor. Instructors are subject to change without notice.

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to Products or Services may only be credited to the credit or debit card originally used to make the purchase.

All credits expire within 6 months of purchase if not used.

The Introductory 20 day trial starts from the date the payment is made.

The 1 month, 3 month and 6 month Memberships start from the date of purchase and expires at the end of the Membership duration.

The rolling Membership starts from the day of purchase and continues until the Member gives 14 days written notice of their intention to stop it, not to be within the first 6 months. Payment will be made monthly by direct debit. You can pause your rolling membership for 1 month within a 12 month period by emailing info@edeneast.co.uk with at least 2 weeks notice, not to be in the first 6 months. Pre-paid memberships can not be paused except if you have a health problem that prevents you from practising, in which case we would need to see a doctor’s note.


In these terms and conditions, the following definitions apply: “Services” means any information and services ordered and/or provided by Taylor McLachlan Limited through or via the Site or our studios and all services offered as part of any course or workshop. Any electronic information supplied to you by Taylor McLachlan Limited will constitute part of “Service” not a Product and cancellation rights will apply accordingly. “Products” means any products offered for sale on the Site or in a Taylor McLachlan Limited studio. “Site” means the web site at the URL www.edeneast.co.uk or replacement site(s) from time to time. “Member” means anybody who takes a class at East of Eden.

Site Usage and Intellectual Property Rights

You may use the Site for personal and lawful use and in accordance with these terms and you are not allowed to copy or use any material from the Site for any commercial purpose.

The intellectual property rights in all contents of the Site and supplied as part of the Products or Services, and in the Taylor McLachlan Limited trade marks and logos (“Materials”) are owned by Red Taylor McLachlan Limited. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any Materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies thereof. You must not use the East of Eden brand, logos or marks without written licence.

Your Personal Information

Usage of your personal information is governed by the Taylor McLachlan Limited privacy policy, which forms part of these Terms and Conditions.


You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, Taylor McLachlan Limited does not enter into conditions, warranties or other terms in relation to the Site or the Products or the Services (including any implied term relating to quality, fitness for a particular purpose) or any guaranteed or predicted result.

The Site may include links to external sites and co-branded pages. Taylor McLachlan Limited has included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting, However, Taylor McLachlan Limited is not responsible for the content of these site and pages or for anything provided by them.

Subject to the important liability statement Taylor McLachlan Limited is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

Suspension and termination of Service

Taylor McLachlan Limited may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or any Sites or pages linked to it will be not necessarily be uninterrupted or error free.

Taylor McLachlan Limited may terminate the Service immediately in the event you breach any of these terms and conditions or do not pay any sums due to Taylor McLachlan Limited (including if the credit/debit card you use is not valid or does not work for another reason).


Information displayed on the Site or in our studio as to pricing and availability is subject to change by Taylor McLachlan Limited without notice.


Taylor McLachlan Limited may change these terms and conditions from time to time. By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.

Enquiries or Complaints

If you have any inquiries or complaints, email info@edeneast.co.uk.

For more information on Terms and Conditions, email info@edeneast.co.uk or call 020 3583 7530.